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Receptionist - State Farm Agent Team Member

Full Time in Orchard Park, NY

Benefits
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
About UsWelcome to our fun, energetic office, where collaboration and success go hand in hand. Since starting with State Farm in 2008, I’ve built a dynamic and supportive team of 4 talented professionals plus myself, creating an environment that blends hard work with positivity. We even offer a hybrid work environment for flexibility and work-life balance.
Beyond the office, I’m passionate about leadership and community. With a Bachelor’s in Marketing and a Master’s in Organizational Leadership, I’m also a board member of the Orchard Park Academy of Finance and an active member of the Orchard Park Chamber of Commerce. As a proud boy mom and sports mom, I understand the importance of balancing family, work, and personal growth—and I bring that same energy to my team.Why Join Us?We’re a close-knit team that values collaboration, growth, and fun. With a mix of team competitions, incentives, and a hybrid work model, we create a supportive environment where success is celebrated. If you’re ready to bring your skills to an engaging and dynamic office, we’d love to meet you!
Job Description As a Receptionist - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include
  • Engaging with customers through various channels, including phone, email, and chat.
  • Providing friendly and efficient assistance with policy inquiries, updates, and claims.
  • Utilizing digital tools and platforms to connect with a younger demographic.
  • Collaborating with a dynamic team to ensure timely and effective issue resolution.
  • Proactively identifying opportunities to enhance customer satisfaction.
Qualifications
  • Excellent communication skills, both written and verbal.
  • Tech-savvy with a familiarity with digital communication tools.
  • Customer-oriented mindset with a strong desire to exceed expectations.
  • Ability to adapt to a fast-paced, evolving work environment.
  • Previous customer service experience is a plus, but not required.
Requirements
  • High school diploma or equivalent; college degree is a plus.
  • A positive and proactive attitude towards learning and growth.
  • Familiarity with social media platforms and digital communication tools.
  • Ability to work in a collaborative team setting.
  • Willingness to obtain relevant insurance licenses (training will be provided).
How to Apply
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
Valerie Parillo - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
Compensation $40,000.00 - $50,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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